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Select the event for which you want a refund:

Ticket code


In order to get a refund for your purchased tickets, please go to your Entrio account at My tickets, sign in with the same login information you purchased tickets with, and find the order you want to refund. Next to the order number, click the "Request a refund" button and follow the further instructions.

In order to make a refund, we need some basic information about the tickets you want the refund for:

Bank account for a refund

Tickets from the same order for which you want a refund:

Ticket 1

Drop files here or press to upload

Note


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